Web chat
A chat page on your own website. No Meta messaging fee. Platform, hosting and AI costs remain.
AI sales agent · Web chat & WhatsApp
Turn customer chats into verified sales and bookings.
Meet the AI sales agent that understands what customers need and helps them take the next step. Answer product questions, explore available options and guide bookings through web chat and WhatsApp.
Natural conversations. Verified details. Your team in control.
Sell and take bookings through your website or WhatsApp. Web-chat messages carry no Meta messaging fees.
Trusted Conversational Commerce
“Masih ada slot
hari Sabtu?”
Uses tools to check business data
PriceStockAvailabilityCapacityBookingPayment
Verified before send
See the differencePre-launch pilot · Core workflows demonstrated locally; live operation and customer outcomes are not yet validated.
Channels
Start on your website. Offer WhatsApp too.
Let customers ask, order and book from a website button, shared link or QR code. They do not need WhatsApp to start a web-chat conversation.
The channel most Indonesian customers already use. Provider setup, channel rules and Meta fees apply.
Direct messages from the same inbox, with the same verification. Meta eligibility and App Review are required.
01 / The everyday reality
Every customer question is a chance to win a sale.
Masih available hari Sabtu?Berapa harganya?Bisa custom?Masih ada slot?DP berapa?Transfer saya sudah masuk?Bisa delivery hari ini?
Price, availability, booking, payment—customers need answers before they buy. Sincerra helps move those conversations forward, so your team can focus on the customers who need a personal touch.
02 / See the difference
See an AI sales conversation in action.
Switch between a custom order and a published class. Watch what Sincerra verifies, and what it refuses to guess.
Never guess what should be verified.
Sincerra
Interactive example · illustrative data
Custom cake 2kg buat Sabtu masih bisa?10:42
Checks before replying
- Saturday is not a blackout date
- Minimum lead time of 3 days — met
- Price for a custom design — cannot be verified
Sabtu kami buka, dan pemesanan custom minimal 3 hari sebelumnya, jadi waktunya masih cukup. Untuk harga desain custom, saya sambungkan ke tim kami ya.10:42
✓ Opening date verified✓ Lead time verified↗ Price handed to your team
Illustrative conversation with sample data, not a live connection. Custom and wedding pricing is handed to staff for a quotation.
03 / Why Sincerra is different
Understands the customer. Knows what to check.
Sincerra brings AI reasoning and business tools together. It interprets the request, chooses the relevant tools and builds a response grounded in your business records.
Verified before send
Sincerra checks every price, date, stock count, seat and payment amount in a draft reply against the records its business tools supply. A transaction fact the records do not support blocks the reply and starts a handover. Custom and wedding pricing stays with your staff.
04 / How your AI sales agent works
From customer intent to a confident next step.
- 01
Customer asks
- 02
Understands what they need
- 03
Uses tools to check business data
- 04
Verified reply, or handover
↗ If Sincerra cannot verify an important fact, it hands the conversation to your team instead of guessing.
05 / Who it’s for
Built for businesses where customers ask before they buy.
Bakery & custom cakes
Catalogue, custom order briefs, production capacity, pickup, delivery and deposits.
Classes & events
Schedules, remaining capacity, registration, payment and participant lists.
Beauty & wellness
Services, therapists, available slots, appointments and deposits.
Tours & activities
Availability, packages, guest counts, deposits and manifests.
06 / Capabilities
From the first question to the next transaction.
Discover
Answer product, service and FAQ questions from knowledge your team approved.
Verify
Check price, availability, stock and capacity against your configured records.
Convert
Create a booking, an order or a qualified sales enquiry.
Collect
Guide a customer through a deposit or a payment link. Live payment setup needs validation.
Reconcile
Reconcile a verified payment-provider callback with a transaction. Matching a transfer reference against a staff-verified bank entry is built and not released yet. A screenshot never settles a booking.
Escalate
Hand a complex or unverifiable conversation to a person, with the thread intact.
07 / Business outcomes
Designed to reduce repetitive work. Measured results come next.
Automate repetitive conversations
Reduce repetitive replies across web chat and WhatsApp.
Respond instantly
A customer does not wait for an admin to open the phone. No response-time guarantee yet.
Protect transaction accuracy
Every critical business fact comes from a configured data source, not from the model.
Convert conversations
Move a customer from question to availability to booking to payment in one thread.
Scale without new admin headcount
Handle more enquiries with the same team. Headcount savings are not measured yet.
08 / Results
We publish a number only after we measure it.
Sincerra is in pre-launch pilot preparation. No live-customer metric exists yet, so this page carries none. These are the five we will measure in the first pilot, and we publish each one only with the customer’s agreement.
- Conversations handled without a staff reply
- Median first-response time
- Bookings and orders created from chat
- Admin hours returned to the team
- Share of conversations handed to a person
A benefit stated anywhere on this page is a design goal, not a measured customer result.
09 / Indicative pricing
Buy the business capability, not a message quota.
Starter
Rp1.5 juta/ month
For a business starting customer-chat automation.
- Approved FAQ and product or service information
- Verified business data on every transaction fact
- Staff inbox and human handoff
- One messaging channel, as agreed
Growth
Rp3 juta/ month
For a business taking regular bookings or orders.
- Everything in Starter
- Booking workflows and availability
- Deposits and payment workflows
- Agreed integrations
Business
Rp5 juta+/ month
For a larger or multi-location business.
- Multiple outlets
- Advanced integrations and custom workflows
- Reporting on agreed definitions
- Priority support, as contracted
Indicative monthly packages, not a promise of live availability. Final scope, setup cost, usage limits and integrations are agreed before activation. Meta WhatsApp fees and other third-party usage fees are separate and passed through. Web-chat messages carry no Meta messaging fee; platform, hosting, AI and payment-provider costs still apply.
10 / FAQ
A few things you might be wondering.
How is this different from a normal AI chatbot?
Sincerra combines AI conversation with business tools to help customers explore products and bookings. It checks transaction details against your records and hands over to your team when it cannot support an answer.
What happens if the AI cannot verify an answer?
It asks for clarification, or it hands the conversation to your team. It does not invent a price, an availability or a payment status.
Does Sincerra write its own sentences?
The AI agent can compose replies using approved content and information returned by business tools. Required money and safety wording stays intact, and transaction details are checked before a reply is sent. Availability depends on your configured workflow.
What data do I need to get started?
Approved FAQs, catalogue records and current prices. Bookings also need session, capacity and lead-time data. A demo assesses which records and integrations you need; no business system connects automatically.
How are payments verified?
The implemented payment-provider flow reconciles a verified callback with a transaction, demonstrated in sandbox only. Bank-transfer matching is built and not released yet: a staff member verifies the bank entry, and Sincerra then matches the reference, amount, account and currency against it. A customer screenshot is a claim, never settlement authority.
Can I add Instagram or another channel later?
The messaging boundary is vendor-neutral, so a new channel is an adapter rather than a second product. Instagram requires a separate integration, Meta eligibility and App Review for your account. WhatsApp and web chat stay separate threads; histories are not merged automatically.
Can my team take over?
Yes. Human handoff is in every plan. A staff member claims the conversation, replies, and resumes the assistant when it suits them.
Is Sincerra live today?
Sincerra is in pre-launch pilot preparation. Core flows are demonstrated locally, not on live customer traffic. Deployment, channel setup, payment validation, evaluation and go-live approval come first.
See Sincerra with your business in mind.
Tell us your business, your enquiry volume, whether customers order, book or ask for a quotation, how you manage availability, and how customers pay.
Explore the interactive demo with sample data. A public live trial and demo scheduling are not available yet.
Try the interactive demo ↗Trusted Conversational Commerce
Your next sale starts with a conversation.
See how Sincerra helps a curious customer take the next step. Explore the interactive sales and booking demo.